Privacy Policy

Introduction

LuggageSale.com.au ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luggagesale.com.au (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our Site
• Subscribe to our newsletter
• Participate in our luggage finder quiz
• Leave comments or feedback

This personal information may include:

• Name
• Email address
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and your visit, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/city level)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Site: Including monitoring usage and improving user experience
• To respond to your enquiries: When you contact us through our contact form
• To send newsletters: If you have opted in to receive our email communications
• To analyse Site usage: To understand how visitors interact with our content and improve our offerings
• To display relevant content: Including product recommendations based on your quiz responses
• To comply with legal obligations: As required by Australian law

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our Site
• Provide personalised content
• Analyse Site traffic and performance

Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect Site functionality.

Third-Party Services

Our Site may contain links to third-party websites and services, including:

Amazon Associates Program

LuggageSale.com.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site, you will be directed to Amazon's website, which has its own privacy policy. We encourage you to review Amazon's Privacy Policy.

Analytics Services

We use Google Analytics to analyse Site usage. Google Analytics uses cookies to collect anonymous information about how visitors use our Site. This information is transmitted to and stored by Google. For more information, please review Google's Privacy Policy.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years. Newsletter subscriber information is retained until you unsubscribe.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@luggagesale.com.au
• Contact Form: Contact Page

For complaints regarding privacy, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.